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Evidence Guide: MSMSUP100 - Apply workplace context to own job

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSMSUP100 - Apply workplace context to own job

What evidence can you provide to prove your understanding of each of the following citeria?

Identify industry sector

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the industry sector

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise the major competitors in the industry and their products

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

State the major external issues facing the industry

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify industry sector

1.1

Identify the industry sector

1.2

Recognise the major competitors in the industry and their products

1.3

State the major external issues facing the industry

2

Identify products and customers

2.1

Name company products

2.2

State needs of external customers in line with organisation priorities

2.3

State needs of internal customers

2.4

Identify own role in meeting customer requirements

3

Recognise plant structure and processes

3.1

Identify key production sites/areas

3.2

State own role in organisational structure

3.3

Describe the production process relevant to own work area and relationship with other parts of the production process

4

Identify own workplace responsibilities

4.1

Identify company objectives

4.2

Identify organisational policies and guidelines in relation to job role

4.3

State key responsibilities, including work health and safety (WHS) of own section/team

4.4

Identify task requirements within work role

4.5

Describe own role in achieving section/team, plant and company objectives

5

Follow workplace procedures

5.1

Identify existing procedures relevant to job role

5.2

Follow procedures in undertaking tasks

5.3

Seek advice from relevant personnel in clarifying procedures when appropriate

6

Recognise quality requirements

6.1

Identify instances of variation in quality from specifications or procedures

6.2

Identify basic quality concepts to work activities

6.3

Follow organisation procedures for reporting and managing variations

6.4

Report problems with materials/product quality to appropriate person

6.5

Follow organisation procedures for identifying and suggesting improvements to improve product quality

6.6

Work within the organisation quality system

7

Plan and follow a personal daily routine

7.1

Plan own daily routine to take into account rosters, industrial agreements and workplace procedures

7.2

Seek clarification of requirements of tasks when appropriate

7.3

Agree achievable time and other performance measures

7.4

Complete tasks and identify and report variations to plan

Required Skills and Knowledge

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify industry sector

1.1

Identify the industry sector

1.2

Recognise the major competitors in the industry and their products

1.3

State the major external issues facing the industry

2

Identify products and customers

2.1

Name company products

2.2

State needs of external customers in line with organisation priorities

2.3

State needs of internal customers

2.4

Identify own role in meeting customer requirements

3

Recognise plant structure and processes

3.1

Identify key production sites/areas

3.2

State own role in organisational structure

3.3

Describe the production process relevant to own work area and relationship with other parts of the production process

4

Identify own workplace responsibilities

4.1

Identify company objectives

4.2

Identify organisational policies and guidelines in relation to job role

4.3

State key responsibilities, including work health and safety (WHS) of own section/team

4.4

Identify task requirements within work role

4.5

Describe own role in achieving section/team, plant and company objectives

5

Follow workplace procedures

5.1

Identify existing procedures relevant to job role

5.2

Follow procedures in undertaking tasks

5.3

Seek advice from relevant personnel in clarifying procedures when appropriate

6

Recognise quality requirements

6.1

Identify instances of variation in quality from specifications or procedures

6.2

Identify basic quality concepts to work activities

6.3

Follow organisation procedures for reporting and managing variations

6.4

Report problems with materials/product quality to appropriate person

6.5

Follow organisation procedures for identifying and suggesting improvements to improve product quality

6.6

Work within the organisation quality system

7

Plan and follow a personal daily routine

7.1

Plan own daily routine to take into account rosters, industrial agreements and workplace procedures

7.2

Seek clarification of requirements of tasks when appropriate

7.3

Agree achievable time and other performance measures

7.4

Complete tasks and identify and report variations to plan

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to:

use information contained in:

standard operating procedures (SOPs)

safety, hazard and incident procedures

maintenance logs

identify processes relevant to work role

identify work requirements and follow work instructions

identify own and team/section role in meeting company objectives, including safety objectives and customer requirements

identify the organisation’s internal and external customers

request advice and seek clarification in relation to job/work environment

identify and apply quality standards

recognise and report variations in quality and/or non-conformances

identify routine problems and take corrective actions as required

complete workplace forms and records

Evidence must be provided that demonstrates knowledge of:

organisation procedures, including:

safety, emergency and hazard control

relevant SOPs

the context in which the organisation operates, including:

the sector

major competitors

major external issues

organisation goals, objectives and targets

the impact of organisation procedures in own work, including:

equal employment opportunity (EEO) policies and procedures

ethical standards

work health and safety (WHS) policies, procedures and programs

quality and continuous improvement processes and standards.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

· legislative requirements, including work health and safety (WHS)

· industry codes of practice and guidelines

· environmental regulations and guidelines

· Australian and other standards

licence and certification requirements

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant

Routine problems

Routine problems must be reported and corrective action taken according to relevant procedures.

Routine problems include one or more of the following:

changes to the normal situation

changes to the daily routine

quality variations

changes to the process inputs

changes in the process

Corrective actions

Corrective actions include one or more of the following:

reporting to an appropriate person

taking action specified in procedures

Appropriate personnel

Appropriate personnel include one or more of the following:

supervisor

more senior operator

other designated personnel